UP TO 30% OFF *
+ £2.99 NEXT DAY DELIVERY**
*Excludes Sale & Selected Lines. **Automatically applies to UK orders over £40.
- Oversized boxy fit
- Zip fastening
- Ribbed hem & cuff
- Side entry pockets
- Utility pockets on sleeve
- Zip detail on sleeve and back
GIFT PACKAGING
One Cernucci Box/Pouch is given per order, not per item.
Orders under £25: Cernucci Pouch provided.
-
- Orders over £25: Grey Cernucci Box provided.
UK Delivery
-
Evri Standard Delivery: £3.99 (3-5 Working Days)
- Evri Next Day Delivery: £4.99 (Order before 9pm Monday - Friday*)
-
Evri Standard Click & Collect: £3.99 (3-5 Working Days)
- Evri Next Day Click & Collect: £4.99 (Order before 9pm Monday - Friday*)
*Next Day delivery restrictions apply in some areas of Scotland & Wales.
Northern Ireland
- Standard Delivery: £3.99 (3-5 Working Days)
Republic of Ireland
- Standard Delivery: £4.99 (3-5 Working Days)
- Next Day Delivery: £19.99 (Order before 3 pm GMT, Monday-Friday)
France
- Standard Delivery: £5.99 (3-5 Working Days)
- Next Day Delivery: £19.99 (Order before 4 pm CEST, Monday-Friday)
Germany
- Standard Delivery: £4.99 (3-5 Working Days)
- Next Day Delivery: £24.99 (Order before 4 pm CEST, Monday-Friday)
Netherlands
- Standard Delivery: £5.99 (3-5 Working Days)
Italy
- Standard Delivery: £6.99 (5-7 Working Days)
- Next Day Delivery: £21.99 (Order before 4 pm CEST, Monday-Friday)
Spain
- Standard Delivery: £5.99 (3-5 Working Days)
- Next Day Delivery: £21.99 (Order before 4 pm CEST, Monday-Friday)
Scandinavia
- Standard Delivery: From £9.99 (Up to 7 Working Days)
USA
Please visit our USA store here: https://us.cernucci.com/
Australia
- Standard Delivery: £10.99 (3-5 Working Days)
Canada
- Standard Delivery: £11.99 (5-7 Working Days)
Rest of the World
- Standard Delivery: From £6.99 (Up to 7 Working Days)
Please note we do not ship to certain countries (see below). All orders will be fulfilled from the UK.
Duties and Taxes
UK & EU
Cernucci ships to our UK & EU customers with duty & taxes paid, so you will not be charged any customs fees.
International
Customers are liable for any duties & taxes incurred once your parcel reaches the destination country (e.g., US, Canada, Australia and countries in Europe outside the EU).
Failed Delivery
If the package cannot be delivered due to incorrect shipping information or refusal to collect, the package will be returned to Cernucci at the customer’s expense. Costs include:
- Shipping fees
- Duty and taxes incurred
These costs will be deducted from the refund.
Items Not Received or Missing
If your delivery is lost or missing, you must submit a claim within:
- 10 days of order date (Evri)
- 7 days of order date (Royal Mail)
- 14 days for EU orders
Items Not Received but Marked as Delivered
We do not refund or replace items marked as delivered by the courier. For this reason, we recommend shipping to a secure address.
Countries We Do Not Ship To
Afghanistan, Åland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Azerbaijan, Bahamas, Bangladesh, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Indonesia, Iraq, Israel, Isle of Man, Jamaica, Japan, Jersey, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macau SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Macedonia, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Réunion, Romania, Russia, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Saint Martin, Solomon Islands, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
Need to return or exchange something? No stress – we’ve got you. If something’s not right, you can return or exchange it within our returns period. All we ask is that the items are returned to us in its original condition with all original packaging, within the below stated timeframes from receiving your order:
UK – (14) days
EU – (14) days
To start your return have your order number ready.
Order numbers with 6 digits like #000000, use our returns portal here.
Order numbers starting with CUS like #CUS000000, use our returns portal here.
Buy One Get One Free Returns – Both items must be returned together. If only one is returned, your refund may be reduced or declined.
Return Exclusions and T&Cs
Cernucci Guarantee
We offer a 12-month guarantee on gold-plated/vermeil jewellery for manufacturing defects or damage on arrival. This includes a one-time replacement only (no refunds). The guarantee excludes user-caused damage like scratches or accidental breakage.
Submit photo/video evidence for claims. The guarantee applies only to products purchased from our website or app. For retail purchases, refer to the retailer's policy.
Please note if we cannot replace your item due to out of stock we will issue store credit.
*The guarantee does not cover lost or stolen items. Lifetime Guarantee cards are valid only for orders placed before 4th May 2022.
Moissanite Returns
Please ensure that you return your moissanite orders with all the original packaging including any certification. Not doing so may delay the processing of your return.
Return Exceptions
-
No returns on custom products, earrings, underwear, or swimwear.
-
Gift Card Purchases: Refunds are credited back to the original gift card.
-
Watch Returns: Must include all original components in new condition (box, tool, pins, pillow).
-
Bundle Returns: All items in the bundle must be returned.
-
TikTok Shop Returns: Must be processed via TikTok Shop, not the Cernucci portal.
-
Pop-Up Shop Returns: Exclusive products: Exchange for store credit voucher only. Onsite products: Refund or store credit via our returns portal
------------------------------------------------------------------------------------------
Buy One Get One Free Returns
We hope you love your purchase, but if you need to return part of an order placed under a Buy One, Get One Free (BOGOF) promotion, here's what you need to know:
- The BOGOF offer is based on buying one item at full price to receive another item free.
- If you return only the paid item and keep the free item, the promotion no longer applies.
- In this case, you will be charged the full price of the item you kept, and this amount will be deducted from your refund.
- If you return both items, you’ll receive a full refund as usual.
- If you return only the free item, you will not receive a refund for that item
⚠️ BOGOF returns are manually reviewed to ensure the correct application of our promotional terms.
------------------------------------------------------------------------------------------
Exchanges
We offer like-for-like exchanges for UK customers only on jewellery and clothing. This means you can exchange for the same product in a different size if your exchange is submitted within 14 days of ordering your item. T&Cs apply here. No exchange will be processed if part of a set or bundle is missing.
------------------------------------------------------------------------------------------
Ready To Start Your Return?
Order numbers with 6 digits like #000000, use our returns portal here.
Order numbers starting with CUS like #CUS000000, use our returns portal here.
Find our full returns process and here.